Policy / Shipping
Privacy Statement
We respect and uphold the privacy of all our customers. The information that you share with us is held in strictest confidence. We use the encryption protocols for transmitting sensitive information over the internet.
You must be 21 years of age to purchase from our web site! By placing your order, you are certifying that you are 21 years of age or older. Slippery Rock Cigars is not directed at persons under the age of 21. By placing an order you are in agreement that you are of legal age.
If you have any questions or comments about our Privacy Statement, or for some reason believe we have not adhered to our statement, please Email us at SRockCigars@Gmail.com.
IMPORTANT: In order to protect ourselves and our customers from fraud, ALL FIRST ORDERS must be shipped to the billing address corresponding with the payment method used.
UNITED STATES
Shipping & handling:
USPS - Orders under $175.00 - Shipping cost $11.99
- Orders over $175.00 - Shipping is FREE
- Orders over $175.00 - Shipping is FREE
UPS - Orders under $175.00 - Shipping cost $10.99
- Orders over $175.00 - Shipping is FREE
Please select your preferred shipping method prior to checking out.
Please note the UPS is less expensive but usually has a longer delivery time.
Must be 21 years or older to order and receive shipment.
Shipping delivery times are estimates and are not guaranteed.
We ship US Military (APO, FPO).
We cannot be held responsible for errors or other delays out of our control.
We collect sales tax for Pennsylvania purchases. Any and all other taxes or reporting associated with your order are your responsibility.
We do NOT ship out of the United States.
Shipping
Pennsylvania: Pennsylvania residents a 6% sales tax is charged.
Alaska - We do not ship products to Alaska
Colorado: We do not collect Colorado Sales or Use Tax. Colorado purchases are not exempt from Colorado Sales or Use tax merely because they are made over the internet or by other remote means.
Massachusetts: Due to Massachusetts State Regulations, we do not ship any Flavored Tobacco products to Massachusetts addresses.
Hawaii: We do not ship products to Hawaii
Louisiana: We do not collect sales or Use Tax on purchases made from Louisiana. Louisiana requires retailers to notify purchasers that sales via the Internet, catalog, or other remote means are subject to Use Tax. Louisiana requires residents making a purchase for shipment into the state to file a tax return at the end of the year reporting all taxable purchases that were not taxed, and to pay Use Tax` on those purchases.
Vermont: We do not collect sales or Use Tax on purchases made from Vermont. Vermont requires retailers to notify purchasers that sales via the Internet, catalog, or other remote means are subject to sales or Use Tax. Vermont requires residents making a purchase for shipment into the state to file a tax return at the end of the year reporting all taxable purchases that were not taxed, and to pay sales or Use Tax on those purchases.
Maryland: We do not ship products to Maryland
South Dakota: We do not ship products to South Dakota
Utah: We do not ship products to Utah.
Excise Taxes
Maryland: The state of Maryland imposes an excise tax on all tobacco products sold by online retailers to Maryland consumers.
Michigan: Excise tax on all tobacco products delivered to Michigan consumers.
North Carolina: Excise tax on all cigar products delivered to North Carolina consumers.Ohio: Excise tax on all tobacco products delivered to Ohio.
South Dakota: Excise tax on all cigar products delivered to South Dakota consumers.
Virginia Excise tax on all cigar products delivered to Virginia consumers.
Colorado: Colorado imposes a retail delivery fee of $0.27 on all deliveries by motor vehicle to a location in Colorado with at least one item of tangible personal property subject to state sales or use tax.
Sales Tax
Items sold by Slippery Rock Cigars may be subject to state and local taxes when they are purchased and/or shipped to select locations in the United States and it’s territories.
We adhere to all Federal & State restrictions on Tobacco Sales, including online taxes in the areas in which they would apply.
Taxes, as they are displayed, are a combined rate that will include relevant State, County, & City Tax Rates as they apply.
Tax rates are based on the delivery address, not the billing address, and may vary due to the type of items being purchased.
Any and all other taxes not collected by Slippery Rock Cigars are the responsibility of the customer to report and pay.
Backorders
In the event an item on your order is unavailable, you will be contacted via email with the options of: 1) Waiting until the product arrives 2) Substitute an item 3) Cancel & refund your monies for the backordered item
NO additional shipping charges will apply to backorders.
Return Policy
We stand behind the products we sell!
If you are not satisfied with your product, please contact us by email at SRockCigars@Gmail.com or 1-877-332-2612.
We offer an unconditional, money-back guarantee and a secure shopping experience. Requests should be made with-in 10 day upon receipt of your order. Please let us know what you are returning and why.
Chargebacks / NSF Checks
Canceling or reversing the credit card transaction, after your order is fulfilled or writing an NSF check will result in a $45 fee, due immediately upon request. We will take all legal action, if needed.
Errors and Omissions
We make every effort to ensure accurate and correct descriptions, sizes, quantity and pricing for the products on this site. However, we are human and mistakes do happen, despite our best efforts to prevent them. We are not responsible for typographical errors or omissions.
If you have a question about an item listed, find a typo, think a product is priced wrong or anything you may think is a mistake, please contact us via email at SRockCigars@Gmail.com or 1-877-332-2612, so we may answer your question and/or correct the error.
Policy
Slippery Rock Cigars doesn’t sell tobacco products to anyone under the age of 21and doesn’t sell cigarettes or smokeless tobacco of any kind. If you are under the age of 21 exit this site immediately!
Upon placing an order, purchaser agrees to be responsible for complying with all local, state and federal laws and regulations, including but not limited to their purchase, transportation, delivery, any required fees and compliance with all applicable laws.
By placing your order, you are certifying that you are 21 years of age or older.
By completing your order, you agree to all of our terms and conditions.
SURGEON GENERAL WARNING: Cigar Smoking Can Cause Cancers Of The Mouth And Throat, Even If You Do Not Inhale.
SURGEON GENERAL WARNING: Cigar Smoking Can Cause Lung Cancer And Heart Disease.
SURGEON GENERAL WARNING: Tobacco Use Increases The Risk Of Infertility, Stillbirth And Low Birth Weight.
SURGEON GENERAL WARNING: Cigars Are Not A Safe Alternative To Cigarettes.
SURGEON GENERAL WARNING: Tobacco Smoke Increases The Risk Of Lung Cancer And Heart Disease, Even In Nonsmokers.
Copyright Slippery Rock Cigars LLC 2004 – 2023
